Starting out, it was nice having the safety net of hotel partnerships as efforts were put into better marketing campaigns. However, I quickly began to realize the situation wasn’t ideal for long-term success. Turns out the arrangements made were actually with the front desk staff, who earned a 20% commission for each referral and displayed our printed flyers somewhere in the vicinity. One day, a group of five bikes were successfully booked. I paid the front desk a cool €100 commission, only to discover one of the scooters had more than €300 worth of damage. They were so eager to make the sale, they didn’t even make them sign any paperwork, or enforce the gas refill policy. The sale of five bikes ended up costing me hundreds!